Demo Casino's Privacy Policy — Our Complete Commitment to Protecting Your Data

Demo Casino ("we", "us", "our") is deeply committed to protecting the privacy of our users. This Privacy Policy ("Policy") applies to the democasino.pro website and all associated services. By using our platform, you are deemed to have accepted this Privacy Policy.

We believe every player's personal data is their own property. That is why Demo Casino always transparently discloses what data is collected, why it is collected, and how long it is retained. Our Privacy Policy is built in compliance with international GDPR standards.

This Policy has been written in English to ensure players in Bangladesh can easily understand it. Our support team is always on hand to help with any questions.

Demo Casino collects data from multiple sources — directly from you, through technical means, and via third-party verification services. The table below details the data collected:

We collect only the data that is necessary. No irrelevant or excessive personal information is requested. Documents submitted during the KYC process are stored in encrypted form on secure servers.

Demo Casino uses your data for specific, legitimate purposes. In every case, we ensure that such use is aligned with your interests. The key use cases are outlined below:

• Account Management: For managing registration, login, and account settings.
• Payment Processing: Financial information is used to process deposits, withdrawals, and bonus payouts.
• Identity Verification: To verify age and identity during the KYC process.
• Service Improvement: To deliver a personalized experience based on your gaming preferences.
• Security Assurance: To prevent fraud, money laundering, and other illegal activities.
• Customer Support: To assist the customer support team in resolving your complaints and inquiries.
• Promotional Communications: To send you bonus and promotional offers only with your consent.
• Legal Obligations: To meet regulatory requirements.

Demo Casino does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal obligations. Generally:

• Active Account: All data is retained for as long as the account remains active.
• Closed Accounts: Data may be retained for up to 5 years after account closure for legal reasons.
• Financial Transactions: Retained for up to 7 years in accordance with financial regulatory requirements.
• Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 12 months.
• Marketing Data: Deleted immediately upon withdrawal of consent.

Once the defined retention period expires, your data is securely deleted or anonymized so that identification is no longer possible. You may request deletion of your data at any time.

Demo Casino does not sell your personal data to third parties. However, limited data may be shared under certain circumstances — always with your protection in mind:

• Payment Processors: To process transactions with payment partners such as bKash, Nagad, and Rocket.
• Identity Verification Services: With licensed verification companies to complete KYC.
• Game Provider: Minimum data required to run the games.
• Legal Authorities: When required by court order or legal obligation.
• Fraud Prevention Services: With partner organizations for fraud detection.

If the company undergoes a change of ownership or merger, your data may be transferred to the new owner — however, the terms of this privacy policy will remain in effect.

The Demo Casino website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make website visits smoother and more personalized.

• Essential Cookies: Essential for login sessions, security, and core functionality. These cannot be disabled.
• Performance Cookies: Helps us understand which pages are used most.
• Functional Cookies: To remember your preferred language and timezone settings.
• Analytics Cookies: To analyze website traffic and user behavior.

You can manage or delete cookies at any time through your browser settings. However, disabling certain cookies may cause some website features to not function properly.

Every registered user on Demo Casino has full rights over their own data. We guarantee the following rights:

• Right to Know: The right to know what data we hold about you and why.
• Right to Rectification: Right to request correction of any inaccurate information.
• Right to Erasure: Request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your data be restricted in certain cases.
• Right to Portability: Request to receive your data in a portable format.
• Right to Object: Right to object to marketing communications.

To exercise any of these rights, please contact our support team. We will respond to your request within 30 days. In some cases, legal obligations may prevent the immediate deletion of certain data.

Demo Casino follows the highest industry security standards to protect your data. Our security infrastructure is continuously updated:

• SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of protection for your account.
• Firewall Protection: Advanced firewalls to block unauthorized access.
• Regular Security Audits: Regular penetration testing conducted by third-party security experts.
• Data Backup: Encrypted backups stored across multiple secure servers.
• Staff Training: Regular data protection training for all staff.

In the event of a security breach, demo casino will notify the relevant authorities and affected users within 72 hours, as required by law.

Demo Casino is an adult gaming platform. Registration is not permitted for anyone under the age of 18. We actively take measures to prevent the collection of data from minors:

• Age verification is mandatory at the time of registration.
• Age is verified through the KYC process.
• If an underage account is detected, it is terminated immediately.
• Any data collected relating to a child is deleted immediately.

If a parent or guardian suspects their child has registered on Demo Casino, please contact our support team without delay.

For any questions or requests regarding our Privacy Policy, please contact our Data Protection Team:

Demo Casino reserves the right to update this Privacy Policy at any time. If significant changes are made, you will be notified via your registered email or through a notice on the website. Continued use of the platform after any changes constitutes your acceptance of the revised Policy.

The "Last Updated" date at the top of this Policy always reflects the date of the most recent revision.